Customer Testimonials

We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide. 

 

March 10, 2016, 3:05 pm by

 Dear Gregory and Charisse 

Our heartfelt mahalo for your patience and assistance in arranging our Dad's Funeral

We sure appreciate it and all was beautiful.Take care and god bless

family of C.


March 10, 2016, 3:04 pm by

Charisse,

Thanks for your assistance....

AT


March 10, 2016, 3:02 pm by

 

Aloha

Nui Aloha to all the staff from the phone call to helping dad, Much mahalo SK

NB & Ohana G, G, C


March 10, 2016, 2:58 pm by

Thank you so very very much for all your help with the settling matters for our daughter B. We appreciate your working hard to smooth things out were profressional about this difficult process we may come visit  you this summer.. B~~~~Thank you for your love and support the B Family


March 10, 2016, 2:56 pm by

Charisse & Ballard Family Mortuary Staff

 

Thank you very much for your assistance in making our mothers services very beautiful. All you rkindness and professionalism is much appreciated. She went home to heaven looking so beautiful & we are forever grateful. Love THE M Ohana


March 10, 2016, 2:56 pm by

Charisse & Ballard Family Mortuary Staff

 

Thank you very much for your assistance in making our mothers services very beautiful. All you rkindness and professionalism is much appreciated. She went home to heaven looking so beautiful & we are forever grateful. Love THE M Ohana


March 10, 2016, 2:56 pm by

Charisse & Ballard Family Mortuary Staff

 

Thank you very much for your assistance in making our mothers services very beautiful. All you rkindness and professionalism is much appreciated. She went home to heaven looking so beautiful & we are forever grateful. Love THE M Ohana


November 2, 2015, 7:59 pm by

To Cheryl/Ballard Family Mortuary

Thanks for making my little corner of the world a happier place to be.

Thank you for your services you make everything so much easier!!!

Sincerely, A family


November 2, 2015, 7:57 pm by

*** Ballard Family Mortuary*****

Much Mahalo! for all  those that has helped us for our brother B

funeral. We appreciate all that you folks have helped us. May the LORD bless you all...

Malama pono...

The K Ohana


October 7, 2015, 5:11 pm by

September 28, 2015 transmitted via USPS card from family to Norman's Mortuary

Dear Gwen and Courtney

Thank you so much of the exceptional service that you provided for my mom. We will be forever grateful for  what you did.

 

Sincerely The F family and H Family


October 7, 2015, 5:07 pm by

Comment transmitted via Website to the Director at Ballard Family Mortuary Kahului

 

Thank you for anything and everything you did to handle the cremation of my brother. It is difficult to deal with a loss from such a great distance, and to come to peace with full closure as well. We (all family members) know he had very little, even though he would try to sound as if all were well in his life. Thanks again for handling his remains with dignity and respect regardless of his low position in life. We all believe he lives on, just not in this dimension; which gives us comfort.

Sincerely,

SKR


September 10, 2015, 5:09 pm by

To the caring ohana at Ballard Family Mortuary,

 

We would like to offer a heartfelt thank you for helping the V Family with the final arrangements for their beloved husband~father.

Your genorosity has alleviated a tremendous amount of stress during this difficult time for the family.

 

As always, we are grateful for the care and service you provide to so many of our families.

 

With sincere ALOHA~ The Staff of HOSPICE MAUI


July 22, 2015, 7:43 pm by

THANK YOU!!

To: Charisse and ALL the Staff at Ballard Family Mortuary

Its never easy to lose a family member especially away from home, of course family and friends helped us a lo. But there new things as a family that we could've never done alone. So we would like to thank Ballards and the Staff and especially Charisse for helping us to brig G~~~~ home, and once here helping us give hin a great send off at a time when we were basically at a loss not knowing what to do. It was comforting to the family to have someone walk us through cremation paperwork and all the details that needed to be done to bring him home back to Maui. So in closing we would like to THANK YOU for al the help and Aloha we received, It was appreciated more than you know. With Aloha The F~~~~~~~ Family


June 29, 2015, 4:05 pm by

Aloha Charisse

 

Mahalo for your kindness and guidance during this diffucult time. You were very helpful through this emotional process. We Appreciate your care and gentle nature.. Mahalo Nui Loa, The S. Family...


June 29, 2015, 4:03 pm by

To The Staff at Ballards,

We would like to thank all of you from beginning to the final day for your help in making this time fo rus as easy as possible. Everyone was so professional and kind. we can't thank you enough for all your support. Much Aloha The Family of R. D.


June 29, 2015, 4:00 pm by

Ballard Family Mortuary Staff

 

Thank you so much fo rsending me my Dad's Death Certificates. Thank you for all your help

in putting my Dad's funeral together, your assistance is greatly appreciated.

My family and I are truly grateful for your thoughts and prayers for my dad, A.W.. We appreciate your kind expression of sympathy, heart warming cards and most especially your presence among us. Be assured of our prayers for you. T~~~


June 29, 2015, 3:56 pm by

To The Ballard Family Staff:

It's wonderful knowing people as kind and considerate as you are. Thank you.. for all you've done. Love S.S.


March 6, 2015, 7:37 pm by

Gwen, Irene and Jackie

The words seem very simple but they carry with them all my appreciation

Thank you to all of you for your hard work, and dedication during my Mom's service. May God continue to bless you all for doing what you do for families during the difficult time of their lives. You all had made this planning process for me with ease and peace of mind. Thank you will all my  heart ~L.


February 10, 2015, 3:54 pm by

Dearest Mapu and Marlo

 

Thank you so much for all your kind words and patience in this difficult time my dad loved the program! My mom looked beautiful- The arrangement for the program was perfect.. God Bless

 

G J, R T and family


January 5, 2015, 4:42 pm by

 

1/1/2015

Dear Gregory and the Staff of Norman's Mortuary and Ballard Family Mortuary

Thank you so much for your assistance in helping us prepare for our dad's funeral you and your staff made everything run so smooth. We had no stress in making sure our dad was in the capable hands of professionals as yourselves .

We express our gratitude to you all

The Family Of

G. K. W.


January 5, 2015, 4:34 pm by

September 8, 2012

To the staff at Ballard Mortuary all of you who did a super wonderful job during my husband. M. Funeral service from the beginning. Thank you so very much. Its taken my family and myself this long to extend our grateful appreciation for everything. Nothing will replace his loss, physically, but spiritually i do know G is in God's home now nor more pain and suffering. We our family Ohana will always treasure our good memories over the years. In God's timing and according to his will, I'll be with my husband forever.

God bless you all and much aloha in Christ always Love in Christ Jesus

The M family 

 


August 15, 2014, 6:38 pm by

 

 (2/4/14)

Cilla, (The lady with the sweet comforting voice)  Thank you for all your help and guidance.  You are a gem!

PB

 

(Feb 2014)

Cilla, Your kindness, professionalism and your most comforting & sweet voice will be remembered always.  Gregory, Thank you and the staff at Borthwicks for all you have done for us at this difficult time.

B Family

 

March 2014

Cilla, We appreciate all the prep you did in making my mom’s memorial service one that we will always remember.    F.T., L.F., R. M. & A. W.

 

April 3, 2014

On behalf of our K Ohana, we would like to mahalo you for your kokua in starting the preparation of our deceased, T K funeral arrangements.  We wholeheartedly appreciate your caring thoughts.    You’re appreciated more than you’ll ever know.  God Bless and have a great day.  Aloha Pumehana, Na Ohana

 

May 2014

Gregory & Cilla, Thank you so much for all your guidance, assistance and patience at a time we needed it most.  Your warmth and sympathy is truly appreciated.  God Bless you and your families always. MRJ

 

 


August 15, 2014, 6:01 pm by

Good Morning Cilla and Staff

It was such a pleasure working with you.  You certainly are the right person for this position.  Your professionalism along with your empathy is very impressive.  You see, the Lord does have a plan for us! Lucky for us the He led you to this job for us and everyone else before and after us.


I look forward to your response and thank you so much for your help. We are thankful that our Mom was put in such trusting and gentle hands, Aloha, K


August 15, 2014, 6:00 pm by

Drucilla, thank you so much for all your help and in keeping us abreast of what was going on from day one  and also for being there for us. Truly appreciate it.  I'm glad we will finally have him rest in Peace.   Take care n god bless. 


August 15, 2014, 5:59 pm by

 

Cilla & Norman's Staff

I'm writing, first of all, to thank you for the professional and sensitive
way you managed the paperwork and procedures after the death of my sister,
SJ, on Monday May 6th.  M and I appreciated your kindness, much
needed when family have to make important decisions while still in shock.


My sincerest thanks,

PJ


August 15, 2014, 5:57 pm by

Hi Cilla & Staff

Just a short note to thank you and your associates for all that you did to help us with my Aunty's funeral. Everything went so smoothly, thanks to you and your efforts! We only have fond memories

of my Aunty's farewell!

Thanks again!

L P

 


August 15, 2014, 5:56 pm by

Cilla,

Good Morning .. I wanted to thank you for your help with R's funeral arrangements. I also wanted to let you know how much we appreciated the Funeral Director that drove the hearse and helped us keep the funeral moving along in kind, professional and generous way. She was much

appreciated.

 

~KS


August 15, 2014, 5:53 pm by

Cilla-

 

It's perfect!  Thank you so much for your hard work and efforts!  Much aloha!  

~M

 


August 15, 2014, 5:52 pm by

Cilla and Staff at Norman's Mortuary

 

Deepest mahalo to you and all the staff for your assistance.  Your guidance with matters pertaining a.s.’ passing was handled in such a caring and compassion matter. You guys rock!

 

~G

 


August 15, 2014, 5:49 pm by

Cilla, thank you for all the updates on Mr. R.  You truly possess a “Best In Class” work ethic and I wish more of the people I work with shared your professionalism. 

If you would like to see Mr. R’s web page, please go to www.brighthollandfuneralhome.com and click on Obituaries and you will be directed to a link for Mr. R,  information.  Thanks again 

 

Mark A. Ground--Funeral Director 
Bright-Holland Funeral Home 
2601 Lamar Avenue

Paris, Texas  75460

903-784-6623


August 15, 2014, 5:48 pm by

Cilla, 

Thank You very much for all the hard work you do!

The P Family


August 15, 2014, 5:18 pm by

Aloha Mr. Ballard, Cheryl, and Irene!

We would like to express our warmest mahalo nui loa to you all for your support and assistance following our moms's passing an throughout the preparation for and during her services. Everyone was so compassionate and patient with us. Thank you for accommodating our many requests, for anticipating what we would need and for guiding through the "fog" of that time. we were all so overwhelmed and you all created a safety net around us so we could successfully honor our mom and celebrate her life. we are slowly finding our way through the fog and into our new normal without our mom. Thank to angels, like you, we are well on our way. Our Maui Community is truly blessed through our time of darkness, confusion and need. Mahalo nui loa  for all you do and for the compassion, patience and kindness, you do it with. May ke akua continue to bless each and everyone of you as you continue to help families like ours.

With great appreciation!

Blessings always

Our Ohana


August 15, 2014, 5:11 pm by

July 12, 2014

 

To Mark,

I can't express how thankful I am that we met you. On a vacation that was suppose to be celebrating so much-I had no idea it could end so horribly, However, I'm eternally grateful to you for all your help to ensure my Dad was able to return home wiht us. Your caring words, thoughtful advise & kind support made all the difference.

Thank you!!

K & J

Mark, 

My family and I appreciate the advise, support and more importantly the work and effort you and your staff shared us in Maui. Our dad, Eugene, was a class act and we're grateful that the process was indeed exactly that. A "THANKS" just doesn't seem enough. Blessings to you and  your wonderful staff!

~M

 

There are no words to express my gratitude for your help to make the necessary arrangements so my husband, Eugene was able to come back home with us.

Thank you, Mark!

~M


August 15, 2014, 5:02 pm by

DEAR MR. BALLARD AND STAFF                     JULY 9, 2014

 

Mahalo nui loa, Thank you from the heart!

On behalf of my entire family. I'd like to say a heartfelt "THANK YOU" for your assistance in this painful time. Your kindness and soothing manner made making difficult decisions a little easier for us. We are so fortunate to have so much love and support to see us through this stressful ordeal and thanks to our God, Jehovah, we have the comforting hope of seeing my brother, Jordan, again. Thank you very much, again for all of your help.

 

 

 

Mahalo, K